Privacy Policy

Last updated: June 5, 2025

We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.

This policy applies to the use of the website www.reflecteur.ca. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you agree to the use of your personal information as described in this Privacy Policy.

WHO aRE we ?

As a sign manufacturer, we transform spaces to leave a lasting impression. In collaboration with businesses, artists, and designers, we create custom solutions that combine aesthetics, innovation, and durability to enrich the urban visual landscape.

Forms

We collect certain personal information through forms on our website. Information submitted via these forms is stored in our database for a period of 6 months. These data are also sent to us by email to allow follow-up with you. You may request to receive these data or have them deleted (see the section “Your rights regarding your data” below for more details).

Media 

If you upload images to our site, we advise you to avoid uploading images containing EXIF GPS location data. Visitors to the site can download and extract location data from these images.

COOKIES

When you log in, we place a number of cookies to record your login information and screen preferences. The lifespan of a login cookie is two days; a screen option cookie lasts one year. If you check “Remember me,” your login cookie will be kept for two weeks. If you log out, the login cookie will be deleted.

Some cookies are used to understand how visitors interact with the website. These cookies provide information on metrics such as site visitor counts, bounce rates, traffic sources, etc. These cookies are collected by companies like Google Analytics, Facebook, and Twitter. You can choose to refuse their use via the cookie consent banner displayed at the bottom of our site on your first visit.

EMBEDDED CONTENT FROM OTHER SITES

Articles on this site may include embedded content (for example, videos, images, articles). Embedded content from other websites behaves the same way as if the visitor were visiting the other site directly.

These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions with the embedded content if you have an account and are logged in on their site.

SECURITY

To ensure the security of your personal information, we employ the following measures:

  • SSL Protocol (Secure Sockets Layer)

  • Access management — authorized personnel only

  • Network monitoring software

  • Data backups

  • Username / password protection

  • Firewalls

YOUR RIGHTS REGARDING YOUR DATA

If you have an account or have left comments on the site, you can request a file containing all the personal data we hold about you, including data you have provided to us. You can also request the deletion of your personal data. This does not include data kept for administrative, legal, or security purposes.

WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service.

Data submitted via our forms is stored on our server physically located in the Greater Montreal area.

DATA PROTECTION OFFICER

Geneviève L’Heureux, is the Data Protection Officer at Réflecteur.

To contact them, please email glheureux@reflecteur.ca or call 819-797-1838.

For more information about Law 25, please visit the Quebec Commission on Access to Information website.